AllTime Lock Out Service – Privacy Policy

Effective Date: [January 1, 2025]

At AllTime Lockout, LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our business, including through phone calls, in-person service, and our website.

Information We Collect:

• Personal Information: Name, phone number, and occasionally email address when voluntarily provided for communication or receipt purposes.

• Payment Information: We may collect credit or debit card information over the phone for service transactions. This data is processed securely and not stored.

• Technical Information: Our website may collect non-personal data such as IP address, browser type, and pages visited for analytics and performance improvements.

How We Use Your Information:

• To provide and confirm locksmith services

• To send service receipts or follow-up communications

• To improve customer experience and website performance

• To comply with legal or regulatory obligations

Data Security:

We take reasonable precautions to safeguard your information. Payment information is handled securely, and we do not sell or share your personal details with third parties.

Your Choices:

You may request to update or delete your information at any time by contacting us directly. By using our services, you agree to the terms outlined in this policy.

For any questions or concerns regarding this Privacy Policy, please contact us at [Insert contact phone/email].

Inclusion & Non-Discrimination Statement

AllTime Lockout, LLC is committed to serving every customer with respect, dignity, and professionalism. As a small, locally owned business, we believe in treating everyone fairly regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

While we may receive a high volume of service calls, all requests are handled on a first-come, first-served basis without discrimination. We are proud to be an inclusive service provider in the Byram, MS area and strive to make every customer feel safe, valued, and supported.

Service Area Safety Policy

At AllTime Lockout Service, the safety of our technicians is non-negotiable. As part of our commitment to a secure working environment, we reserve the right to decline service requests—specifically for lockouts or rekeying—in any area where a locksmith has been shot or subjected to serious violence, regardless of when the incident occurred. This restriction also applies to a 10-mile radius surrounding such areas.

We understand this may be inconvenient in certain cases; however, this policy is in place to protect our team and ensure we can continue offering safe, reliable service throughout the broader community.

Thank you for your understanding.